Yes, you can get a refund.
- If you request your refund within 14 days of the campaign’s end, you will receive a full refund.
- If you request a refund after 14 days of the campaign’s end, there is a 10% fee deducted from the refund amount.
- If we've begun packaging your pledge for shipment (usually 4 to 6 weeks before the actual shipping date), no refunds can be issued.
To request a refund, please use the "Submit a Request" button on this page and fill out the pertinent info on the request form.